Phone Support in Shared Hosting
If you decide to use one of our Linux shared hosting, you'll be able to contact our customer support team over the telephone for 14 hrs every day. We will assist you in choosing the ideal plan for your sites as we are aware that it's better to discuss this kind of matters with a live person. If you already own an account, we are able to assist you with all your sales/billing questions and / or general issues, even with some tech troubles which do not require too much time or escalation to an administrator as it'll be more appropriate to open a support ticket for time-consuming matters so as to have the correspondence in one place. We now have phone numbers in the US, the UK and Australia, so you'll be able to call the one you prefer and talk to one of our representatives.
Phone Support in Semi-dedicated Hosting
With 14 hours-a-day phone support, you can be certain that there will always be someone to assist you when you have any questions about the semi-dedicated server plans that we supply. Whether you would like to find out more about our packages, you have a billing issue or some general problem, you can just give us a call. Although some more technical matters may need a support ticket so as to give time to our technical support team to investigate, we'll help you with countless tech questions on the phone as well, saving you precious time and efforts. Since we have data centers on three different continents - in the USA, Great Britain and Australia, we have local phone lines in all of these countries as well. In case you are in a different country, we have an international number where you can contact us.