1 hour ticket response
We are committed to supplying a rapid and proper response to each client support ticket submitted by a customer. Our trained technicians will review your request and will think of the most effective option. We offer a 1–hour response time guarantee for all technical support tickets. In reality, our average support ticket response time has proved to be twenty minutes.
An Exceptional Client Care Service
Each member of our customer support staff has many years of experience in the Linux shared hosting arena and most of them have been with us for at least five years. They are all eager to reply to all your questions in the most proficient manner possible.
An Easy–to–Navigate Help Center Section
To help you find a quick tip on how you can use a particular feature, we have incorporated a very user–friendly Help Center section in your Hosting Control Panel. You can browse through an immense collection of web hosting account administration articles and website management articles, take a peek at the F.A.Q. database or watch our how–to video tutorials.