Help and Support Channels
A 60 mins Ticket Resolution Warranty
Each ticket that you send to the technical help and support crew will be answered within up to 60 mins. All common problems will be resolved asap. However, if the service request you have submitted needs assistance from a qualified technician, we are going to address the ticket to him and will notify you about the delay.
Professional Tech Assistance Service
We offer 24/7/365 client help via a turbo–fast ticketing platform built into your Control Panel. You can easily e mail us at any time about any of the packages that come pre–installed on your virtual server, including the chosen Linux distribution, the server administration panel and our custom designed Hosting Control Panel.
An Intuitive Help Section
In the Hosting Control Panel that comes totally free with the virtual server, you’ll discover an instructional Help section, which includes all you need to know about taking care of your web–sites and apps. We have introduced a wide selection of how to content articles and video tutorials that display the important website management responsibilities in an easy to read form.